OUR TRAINING PROGRAMS

The training programs incorporate two major skill categories: 
General skills - which includes basic skills, such as communication, writing, and interpersonal skills; and
Specific skills.
    a. Additional skills will consist of the following categories: 
        Service Skills; 
       IT Skills; 
       Personal Development; and 
       Management Skills.
    b. The above framework breaks down to: 
        Hard Skills – comprising elements of education, experience and technical skills; and 
       Soft Skills – behaviors and personality characteristics.

TRAINERS AND FACILITATORS

They are Industry practitioners who will share their experience and knowledge with the trainees. 

Trainers & Consultants who have vast experience in the field of training and are able to meet specific needs.

METHODOLOGY

Lecture – Face-to-Face lecture. 
Seminar - Forum method. 
Case Studies & Assignments. 
Role Play. 
Presentations. 
Nominal Group Technique. 
Action Orientation. 
Mentor – Mentee Technique.